Terms, refunds & privacy
Last updated 31 July 2026
1. What we sell — and what we don’t
Claude Store provides a purchasing service. When you place an order, we buy an official Claude gift subscription from Anthropic at claude.ai/gift, at Anthropic’s full list price, and deliver the redemption link to your email. We sell the service of making that purchase and accepting cryptocurrency for it. We do not sell Claude accounts, do not sell login credentials, do not resell API access, and never access your Claude account. The subscription itself is a product of Anthropic, PBC and is governed by Anthropic’s own terms once redeemed.
2. Delivery
Orders are fulfilled manually after your crypto payment is confirmed on-chain. Typical delivery is within a few hours; the maximum is 24 hours. Your order tracking link shows live status at all times. If we cannot fulfil within 24 hours we will refund you in full.
3. Redemption conditions
You must know these before buying: (1) redemption is web-only — it does not work inside the iOS or Android app; (2) an active App Store or Google Play Claude subscription blocks redemption until it lapses; (3) gift links expire 365 days after purchase; (4) one gift can be redeemed per account at a time — gifts cannot be stacked; (5) gift subscriptions do not auto-renew. Checkout requires you to acknowledge these conditions.
4. Refunds
Before delivery: full refund, any reason, on request. Broken link: if a delivered link fails to redeem, we replace it within 2 hours or refund in full — your choice. After a working link is delivered: the sale is final; a redemption link is a bearer instrument and cannot be returned. Having an active mobile subscription is not a defect — the link remains valid for 365 days and we will help you redeem once the mobile subscription lapses.
5. Pricing transparency
Every price is itemised before payment: Anthropic’s list price plus our service fee. The fee pays for crypto acceptance, on-chain payment processing and manual fulfilment. If you have a card that works at claude.ai, buy directly from Anthropic — it is cheaper, and we say so on every page.
6. Privacy
We collect the minimum required to run the service: your email address, your order details, a salted hash of your IP address (never the raw IP), and a two-letter country code. Payment details are handled by NOWPayments; we never see a wallet’s private information. Sub-processors: Supabase (database), Vercel (hosting), NOWPayments (payments), Resend (email). Redemption links are stored encrypted and permanently deleted 60 days after delivery. We email you only about your order — no marketing without separate consent. To have your data deleted, reply to any order email.
7. Liability
Our total liability for any order is capped at the amount you paid for that order. We are not liable for changes Anthropic makes to the gift feature, to Claude plans, or to their terms. Nothing in these terms limits liability that cannot lawfully be limited.
8. Contact
Support: reply to any order email or write to zinoumzi74@gmail.com. We answer within 24 hours.